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Case Studies

The Grand Condominium

The Grand CondominiumThe Grand was developed in 1987.  Located in the northern end of downtown Miami on Biscayne Bay, it is a 42 story (810 residential units, 400 commercial retail units) multi-use high-rise.  The community was envisioned to be what we now call a TOD (transportation oriented development) given its close proximity to the People Mover linked to the larger Metro-Rail and in the hub of city and county government, as well as across the street from what was then retail powerhouse called the Omni Mall.  In the early 80’s this was a hub for well-to-do South American tourists and visitors.  Unfortunately the economic downturn caused by oversupply of condominium units on the southern side of downtown (Brickell Avenue) resulted in the developer only being able to sell 100 residential units and by December of 1989, in lieu of foreclosure, the developer deeded the remaining units to the consortium of banks acting as project lender.  Between 1987 and 1992, ownership and management of the remaining inventory shifted creating inconsistency in operations and fiscal management of the community. 

In 1992, after Hurricane Andrew, The Continental Group was hired and the on-site staff supported by corporate operations has been a stabilizing element to this community’s evolution.  By 1996 the remaining residential units were sold to end users and today The Grand is a highly coveted residential community that is steps away from the newly opened, world-class facilities at the Carnival Center for the Performing Arts Center.  Offering unobstructed vistas of Biscayne Bay and the stability of tried and true fiscal, administrative and physical operations, The Grand offers its residents what the dozens of new construction buildings are just starting to develop – a home.

Some of the operational challenges confronted by The Continental Group management team have included:

  1. Reorganizing staff structure to meet the evolving needs of the community ranging from 100 residents to 300 to well over 900 residents today.
  2. Sufficient parking for a fully occupied building – due to the foreclosure of the developer, a covenant between the original developer and the city for valet service became an issue and was successfully resolved with valet service being provided now for each floor of the parking garage.
  3. Latent defects in original HVAC equipment that emerged as building occupancy rose – retrofitting all 810 units was undertaken to address service needs.  Although the Declaration clearly attributed responsibility to the individual unit owners, the Board of Directors ultimately made the business decision to treat this element as a common expense to facilitate and protect the interests of the overall Association.
  4. Turnover of the association and amending Declaration – several classes of voting members were defined within the original covenants of the association.  The Declaration had to be amended at the time of the lender’s foreclosure to address parking issues and other constraints, however the successor developer held a majority of the voting classes due to the 400 commercial units overriding all other voting classes.  The management team successfully facilitated negotiations among all the parties and legal counsel to resolution.
     

Lakes of the Meadows

An Arvida master planned community located in SW Miami Dade County, Lakes of the Meadows consists of 2,300 residences (single family, garden style and townhouse units) built in 1980, across 11 subdivisions.  Lakes of the Meadows is a great example of how a sprawling community can achieve harmony through sound management, ethical leadership and planning.  Directed by a Master Association Board of Directors, the Lakes of the Meadows offers its residences amenities including a clubhouse with gym and gallery area, an Olympic size swimming pool and 2 satellite pools, 4 tot lots, tennis courts, summer camps and a baseball field.  Within the community there is also a commercial shopping center and a K-8 school operated by the Miami-Dade County Public Schools.

The community’s success factors cited most frequently are the active and engaged Board and committee structures which include an Architectural Control Committee (7 members), the Rules Committee (6 members), the Safety Committee (5 members) with collaboration of contracted vendor Wackenhut Security that provide 24 hour roving armed security patrols.   The Association maintains its area of responsibilities with a terrific team of 22 employees, many whom have been employees of The Continental Group in excess of 10 years.  The Continental Group has managed the community for more than 17 years. 


Mystic Pointe

Mysitc PointeThe construction of Mystic Pointe was started in 1986, with Tower 300 opening in 1988 and the last building opening in 1992.   The Continental Group has been managing this Association for the past 17 years.  Mystic Pointe is located on a 35-acre island that was created in the 1980’s with the construction of a seawall and with fill from Dumbfounding Bay, just off the Intracoastal Waterway in NE Miami Dade County.  The developers named it Mystic Pointe because as they stood on the end of the property one morning with fog over the bay it reminded them of Mystic, Connecticut…thus Mystic Pointe.  It is a unique community encompassing five high-rise buildings and Townhouses, each its own association and varying sizes of Board membership.  There are six four -story parking garages, a 120-slip marina and a commercial town center, that includes a bank, a convenience store and several other commercial businesses that fall under the responsibility of the Master Association.   Through the Master Association Declaration, each of the 2,147 residents that use the 24-hour manned entrance as well as the garages interact very closely with the Master Association.

With four beautiful pool areas, eight clay tennis courts served by a professional tennis pro, a three-acre fresh water lake at the center of the community that is also a natural bird sanctuary, and walkways that meander around the community leading to a beautiful mangrove forest that runs along the marina walkways.  Because of the protected nature of this forest, the Master Association interacts heavily with the Miami-Dade Department of Environmental Resource Management. The residents of Mystic Pointe have come to expect an environment and lifestyle amenities resembling a fine resort. 

There are several social clubs on the island promoting annual holiday parties, cookouts and outings to Broadway shows and theatre throughout the season. Many of the residents enjoy and take part in these functions.         

 

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