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Front Desk Monitoring

Ahead of the curve...

In an effort to stay ahead of the curve technologically, and more importantly, provide value added services for our customers, we have setup a Front Desk Monitoring workstation.   Our workstation is equipped with four large screen HDTVs, two desktop computer monitoring stations, and one desktop computer workstation which runs our ContinentalConnect™ software.  The Front Desk Monitoring staff is focused on providing superior customer service after business hours. We ensure that your Front Desk staff is alert, in full uniform, and properly greeting your residents and guests.  Lastly, the Front Desk Monitoring also helps to provide a safe atmosphere for the lobby, staff, residents, and guests of your building.


At The Continental Group we strive to provide excellent service. 

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Overview
Technology
Training
Front Desk Monitoring
Call Center & After Hours Operations
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