Every great partnership is built on great communication. That’s why we’ve created ContinentalConnect™, the industry’s most advanced web-based system that links Board members, residents and your Continental team.
As your property management company, one of our first orders of business will be to create a customized website for your community. However, it won’t be an ordinary website. It will feature ContinentalConnect™, the industry’s most advanced online management platform that simplifies all aspects of communication.
ContinentalConnect™ is a fully integrated information and data hub customized around the specific needs of your association and residents. Access it any time, from any computer, anywhere in the world! It is literally an at-your-fingertips resource and what it can do is truly remarkable.
Residents can pay fees online, check community calendars and initiate work order requests. Board members can post reports, track work orders, even issue and sign checks online. And that’s just the beginning.
Continental is the only property management company to bring you this one-of-a-kind communications platform. We saw the need and we invested the time and money to create a solution that will have tremendous benefits for your community.
ContinentalConnect™ empowers The Board:
- Instantly communicate with each other, residents and the management team regarding important issues and tasks.
- Provide secure online access to financial records, managerial reports, invoices, corresponding checks, owner roster, and work orders.
- The Board and CAM can work together to set security parameters, designating what reports the Board, owners, residents and renters are authorized to view. You control the level of transparency so secure data is always protected.
- Initiate requests and work orders and check progress online, anytime. There’s even an iPhone app that allows management to upload photos and requests for work orders from anywhere. Problems are solved faster. Everyone stays informed.
- e-Signature™ lets Board Members review and approve invoices online. Then a facsimile signature is applied to authorize checks.
- e-Check™ provides instant check processing by the management office. Payments are literally processed on the spot.
ContinentalConnect™ empowers the residents:
- Connect Calendar allows residents to view upcoming community events and post their own events.
- Integrate Connect Calendar with local sites to give residents instant access to events in your area - art fairs, kids’ attractions, music festivals, etc.
- Residents can view their account ledger online
- KliknPay feature allows residents to pay fees online and schedule recurring payments.
- Communicate directly with the Building Manager and/or Concierge.
- Initiate requests and work orders and check their progress online, anytime.
- Add ConnectPlus™! Our new online and telephone system gives residents control of everyday tasks, including deliveries and visitor management and provides a platform to integrate to an array of additional services such as amenity reservations, car and maid services, flower deliveries, and more – leaving your Manager and staff free to focus on providing excellent care to residents and guests.